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2. KOREA LIVECHAT SERVICE IS NOW AVAILABLE

Ocean Network Express Live Chat services is now available on our KR local site.

We offer several options via our Live Chat service for some of the queries regarding Imports and Exports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 9:00 AM - 6:00 PM excluding 12:00-1:00PM Monday - Friday.

• Export Booking - Schedule & Space Availability
• Export Booking - Booking Confirmation, Booking Split/Combine
• Export Booking - Doc/Cargo Cut-off, Draft BL/MRN & Call Sign
• Export Booking - Vessel Delay Notice 
• Export Documentation - B/L Amendment & Issue
• Export Documentation - Invoice & Payment, Certificate
• Import Customer Service - Delivery Order, BL Type, Surrender 
• Import Customer Service - Vessel Schedule, DEM/DET

Please click here to start a chat with us today!

Please click here to review user manual.